OLT Helpdesk Ticket Form
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Email
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Name
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Issue Type
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Accounts (Shared Drive)
Bitlocker
The Catalog (WMS/WCD)
Computer/software -- Staff (including shared PC)
Computer/software -- Public
Devices/Peripherals (technical issues)
Devices/Peripherals (loaning request)
Email (account and distribution list)
EZproxy (Off-Campus Login or Resource Access)
ILLiad (Interlibrary Loan)
Instructional Lab
network (voice or data line)
Server is down (Specify in Question and Detail fields)
Others (Specify in Question and Detail fields)
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